Privacy Policy

How we collect, use, and protect your personal data

Last Updated: November 15, 2024

1. Introduction

DeepCore Logiqon ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and your rights under applicable laws, including GDPR, CCPA, and local data protection regulations in South Korea.

2. Information We Collect

2.1 Personal Data

We collect information you voluntarily provide through our website and services:

  • Contact information: name, email, phone number
  • Company information: business name, industry, size
  • Communication data: messages, inquiries, support requests
  • Account information: credentials, preferences, settings

2.2 Usage Data

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on site
  • Referral source and navigation patterns
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected data for the following purposes:

  • Providing and improving our services
  • Processing inquiries and customer support
  • Marketing communications (with consent)
  • Analytics and performance monitoring
  • Security and fraud prevention
  • Legal compliance and regulatory obligations

4. Data Sharing and Third Parties

We do not sell your personal data. We may share information with:

  • Service providers and processors (cloud hosting, analytics)
  • Business partners (with your consent)
  • Legal authorities (when required by law)
  • Successor entities in case of merger or acquisition

5. Data Retention

We retain personal data for as long as necessary to provide services and fulfill the purposes outlined in this policy. Retention periods vary based on the type of data and legal requirements. You may request deletion of your data subject to legal obligations.

6. Your Privacy Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing of your information
  • Withdraw consent at any time
  • Data portability in structured format
  • Lodge complaints with data protection authorities

To exercise these rights, contact us at privacy@deepcore-logiqon.com

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information about the types of cookies we use and how to manage them.

8. International Data Transfers

Your data may be transferred to, stored in, or processed in countries outside your country of residence. We implement appropriate safeguards including standard contractual clauses to protect your data during international transfers.

9. Children's Privacy

Our services are not directed to children under 13 years of age (or local equivalent). We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete such information immediately.

10. Security Measures

We employ industry-standard security measures including encryption, secure authentication, and regular security assessments. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your data.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable laws. We will notify you of significant changes via email or prominent notice on our website. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Information

For privacy-related inquiries, data access requests, or complaints:

  • Email: privacy@deepcore-logiqon.com
  • Address: 123 Tech Park, Seoul, South Korea 06123
  • Phone: +82 2-1234-5678
  • Data Protection Officer: dpo@deepcore-logiqon.com